Shipping policy

Shipping Policy

Effective Date: 05/04/2026

Thank you for shopping with Snake & Eagle Hemp Co. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has shipped.

Please note that processing times may be extended during high-volume periods, promotions, or due to unforeseen circumstances.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

No Rush Shipping: 7-10 business days
Standard Shipping: 3–7 business days
Express Shipping: 2–3 business days
Overnight Shipping: 1–2 business days

Delivery delays can occasionally occur due to carrier issues or external factors beyond our control.

3. Shipping Carriers

We partner with the United States Postal Service (USPS) to ensure safe and reliable delivery of Federally legal hemp products.

4. Shipment Confirmation & Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has been dispatched. Tracking information will become active within 24 hours.

5. Domestic Shipping Only

We currently ship within the United States only through Shopify. We do not offer international shipping at this time. However, our partners may be able to ship to your country; contact us at jireh@sehempco.com for more information.

6. Hemp Product Compliance

All products sold and shipped by Snake & Eagle Hemp Co. comply with applicable federal regulations, including the 2018 Farm Bill, and contain no more than 0.3% THC on a dry weight basis.

It is the customer’s responsibility to be aware of and comply with local and state laws regarding hemp-derived products. We are not responsible for orders seized or delayed due to local regulations.

7. Shipping Restrictions

Due to varying state laws, we may be unable to ship certain products to specific states or jurisdictions. If your order is affected, we will notify you promptly and issue a refund if necessary.

8. Lost, Stolen, or Damaged Packages

Snake & Eagle Hemp Co. is not responsible for packages lost or stolen after confirmed delivery. If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage so we can assist you.

9. Incorrect Shipping Addresses

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Address changes may not be possible after an order has been processed.